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Master of Appliances Repair ● Jetzt geöffnet

Master of Appliances Repair

4,9
263 Bewertungen
Adresse
67 Maplewood St Unit 112, Malden, MA 02148
Telefon
(617) ...
Standort
Werbung
Über diesen Kundendienst

Master of Appliances Repair ist ein hoch spezialisierter und geschätzter Kundendienst für Haushaltsgeräte mit Sitz in Malden, Massachusetts. Das Unternehmen hat sich durch seine Expertise, Transparenz und zuverlässige Arbeit einen ausgezeichneten Ruf in der Region erarbeitet, was sich in einer beeindruckenden Bewertung von 4.9 von 5 Sternen widerspiegelt. Der Fokus liegt auf einer professionellen, kundenorientierten Reparatur, die langfristige Lösungen bietet.

Leistungen und Service

Als zertifizierter Spezialist repariert Master of Appliances Repair eine breite Palette von LG-Geräten, darunter Waschmaschinen, Trockner, Geschirrspüler, Kühlschränke und Herde. Das Serviceangebot umfasst eine präzise Fehlerdiagnose, den Austausch von Originalteilen wie Heizelementen und Sensoren, sowie die professionelle Wartung, um die Lebensdauer Ihrer Geräte zu verlängern. Das Team löst komplexe Probleme, von Fehlercodes bis zu ungewöhnlichen Geräuschen, und bietet klare, faire Kostenvoranschläge vor Beginn der Arbeiten an.

Kundenerfahrungen

Kunden heben besonders die exzellente Kommunikation, die gründliche Diagnose und die handwerkliche Qualität der Reparaturen hervor. In den Bewertungen wird gelobt, dass die Techniker wie Carlos und Bruno alle Schritte genau erklären und exzellente Arbeit leisten. Ein wiederkehrendes Lob ist die hohe Zuverlässigkeit und die prompte Terminvereinbarung. Die positive Interaktion mit der Geschäftsleitung, die sich aktiv um Kundenzufriedenheit bemüht, wird von vielen Kunden als besonderes Qualitätsmerkmal hervorgehoben.

Die Erreichbarkeit ist ein großer Pluspunkt: Master of Appliances Repair ist unter der Nummer (617) 459-2144 von Montag bis Freitag bis 18:30 Uhr und samstags bis 13:00 Uhr für Sie da. Termine können telefonisch oder über die Website https://masterofappliances.com/ vereinbart werden. Das Unternehmen bedient zuverlässig Malden und die umliegenden Gebiete, wobei die Techniker pünktlich und gut vorbereitet zum Service-Einsatz erscheinen.

Kundenbewertungen (67)
Carlos and Bruno were great at communication, diagnosis and repair. Explained everything and did great work. Would highly recommend.
Horrible experience! Had a dryer that was throwing a code and was extremely loud and noisy within mins of starting cycle. They were prompt to set up appt. Bruno came and told me I needed a heating element and sensors replaced. We spoke of the issues including the horrific noise it made. He quoted me $400 to repair. I specifically asked him if the machine was worth putting that in to as I acquired this dryer from purchasing my home a few yrs ago. He said yes and assured me that replacing the heating element and sensors would take care of it. He came back 2 days later to install new parts. When finished, I was concerned as the dryer was still making that loud awful noise when running. He said, oh, that's the motor. I started digging more and said that he never once disclosed that the noise was coming from the motor not the heating element. He said that was a separate problem, to keep an eye on the motor and if needed to be replaced would be another $250. I was horrified as he never ever mentioned that this was a potential problem. Had I been told, I would have never invested the money for these other parts knowing that the motor was having an issue and may not last much longer. I would have just invested in a new dryer. I feel this was very dishonest. The noise was one of the issues I mentioned and it was certainly loud and obvious enough for no one to ignore. He took out the new parts installed which I directed him to do as I told him I never would have made the decision to fix had I known about this motor issue as well. Very disappointed and feel that being a female, I was taken advantage of.
Addendum: The owner of the company, Carlos, reached out to me today to better understand the situation. He apologized for the experience I had and offered to refund the service fee I paid. He seems to really care about his reputation and what his customers think and I really appreciate that and respect him for that. Thank you Carlos!
Carlos is simply the best - honest, polite, technically proficient, reasonably priced, and communicative. This is the third time I have used MoA so that alone says a lot. He has now worked on my dishwasher, disposal, freezer and oven, most recently. Truly a MASTER of appliances ( as well as just a really good person). Highly recommend.
I highly recommend Master Of Appliances for appliance repair. I called on a Thursday morning. They were able to send a repair technician the next day. They asked me for a photo of the serial number of my old gas dryer when I scheduled my appointment. Bruno arrived with the parts in the truck. Belt and pulley were replaced in about 30 mins. Excellent communication and customer service.

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